Mero Paisa (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our platform and services.

 

1. Information We Collect

Personal Information:
We may collect details such as your name, phone number, email, address, and documents for identity verification (e.g., KYC).

Technical Data:
Includes browser type, IP address, device info, and other analytics gathered via cookies and similar tools.

 

2. How We Use Your Data

• To provide services like payments, wallet usage, and transaction support.

• For customer support and account notifications.

• To improve our platform through analytics and feedback.

• For compliance, including KYC and other legal requirements.

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3. Data Protection

We implement strict measures to protect your information:

• Encryption of sensitive data

• Controlled access to personal information

• Regular security checks and system updates

Please note, no system is completely secure, but we work to protect your data to the best of our ability.

 

4. Information Sharing

We may share your data with:

• Trusted service providers who assist with transactions, hosting, or analytics

• Regulatory authorities if legally required

• In business transfers, such as a merger or acquisition

We do not sell or rent your personal data.

 

5. Cookies & Tracking

We use cookies for:

• Keeping you signed in

• Understanding how users interact with our site/app

• Improving features and performance

You can disable cookies in your browser settings, but it may affect certain functionalities.

6. Your Rights

You can:

• Request access to your personal data

• Ask us to correct or delete your data

• Withdraw consent where applicable

• Object to certain data uses

To exercise your rights, contact us at the details below.

7. Data Retention

We keep your information as long as required by law or for service delivery. Once it’s no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Mero Paisa may link to external sites. We are not responsible for their privacy practices. Review their policies before sharing your data.

9. Policy Updates

This policy may change. The latest version will always be posted here with the updated date. Please check back occasionally.

10. Contact Us

Mero Paisa Support
📞 Hotline:+60424942948
📧 Email: info@meropaisa.au